Email Access Restored

Access to the email system was restored across campus at roughly 9:00am.

You may need to close your email application and relaunch it. Webmail is also available.

If you are still experiencing an email issue contact User Services at x2755 or via the online webform with the error details.

Working On Email Problems

The systems administrator is currently working on the email system to correct the problems being experienced by the Allegheny Community.

Update (8:30am) - The error users receive is a disk space full message. If you are receiving other errors please call User Services at x2755 with the error you are receiving.

Update (9:05am) - The email system is working again. Users may need to close their email application and relaunch it. Webmail is also available. If you are still experiencing an email issue contact User Services at x2755 or via the online webform with the error details.

Issues Sending and Receiving Email Off Campus

Many users have expressed difficulties with email coming from or sent to off campus locations. The problems range from longer than normal delivery times to having messages bounce.

The problems stem from a larger than normal volume of messages our mail servers are processing. In the last 24 hours, the mail server has processed over 160, 000 mail messages, which is over two times the normal number of messages processed in a given day. The Systems Administrator and Director of Technical Network Services are monitoring the situation and working to modify network settings to minimize the difficulties users are facing.

Users experiencing problems with sending and receiving messages on campus should report those problems to User Services as there are no known issues with messages being sent and received on campus.

Email Server Maintenance at 5:00 on August 31

Over the last couple of days the users experienced intermittent problems with sending email on campus. To address these problems the systems administrator is going to take the email servers offline at 5:00 on August 31. The servers will be down for a short period to perform maintenance necessary to address this issue.

Email Server Upgrade

A hardware upgrade is being done on one of the email servers. During the upgrade users might experience a short delay in the ability to send or receive messages.