Datatel Login Problems - Fix Available

AIS has developed a workaround that resolves the continuing login
problems while using User Interface to connect to Datatel. This
workaround will be automatically installed for you upon your next
successful login to Datatel using User Interface. After signing on,
a prompt will indicate that your scripts are out of date and need to
be refreshed. Clicking OK allows your PC to receive new scripts,
after which you will be prompted to restart the Datatel User
Interface software. At that point, if you continue to experience
login issues on that PC, please contact User Services at x2755.

The underlying login problems will continue for any users until they
are able to successfully sign in and complete the script update successfully.

Posted by jfadden at August 31, 2007 9:09 AM | Share on Facebook |