Help Desk - Allegheny College

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Do you want help setting up:

e-mail

Netscape Communicator
Eudora
Other software

newsgroups

Netscape Collabra
Other software

E-mail

Netscape Communicator

Start the Netscape Communicator program. Click on Edit from the menu bar and then select Preferences.
In the list on the left, double-click on Mail & Groups.
Click on Identity. Under "Your name:" enter your full name.
In the "E-mail address:" box enter your full e-mail address. Allegheny College supplies you with your email address. It is your user ID followed by @allegheny.edu (do not use spaces). If you do not know your user ID please contact the Help Desk at x2755.
Click on Mail Server. In the "Mail server user name:" box enter your user ID (DO NOT include the @allegheny.edu ending).
In the "Outgoing mail (SMPT) server:" box enter smailout.allegheny.edu.
In the "Incoming mail server:" box enter smailin.allegheny.edu.
Click on OK.
You are now ready to send and receive e-mail.

Start the Eudora program. Click on Tools on the menu bar and then select Options.
In the icon list on the left, click on Getting Started.
Under "Real name:" enter your full name.
Under “Return address:” enter your Allegheny College e-mail address. Allegheny College supplies you with your e-mail address. It is your user ID followed by @allegheny.edu (do not use spaces). If you do not know your user ID please contact the Help Desk at x2755.
Under “Mail Server (Incoming):” type smailin.allegheny.edu.
Under “Login Name:” enter your user ID.
Under "SMPT Server (Outgoping):" enter smailout.allegheny.edu.
Check the box “Allow authentication”.
Click on OK
You are now ready to send and receive e-mail.

Contact a Computer Assistant (CA) or call the Help Desk (x2755).

Newsgroups

Netscape Collabra

Start the Netscape Communicator program. Click on Edit from the menu bar and then select Preferences.
In the list on the left double-click on Mail & Groups. Click on Groups Server. In the "Discussion groups (news) server:)" box type news. Click on OK.
You are now ready to post and read from the newsgroups.

Contact a Computer Assistant (CA) or call the Help Desk (x2755).

FTP

The only information you need for FTP services is your FTP server name. When your FTP program asks you for your FTP server name enter hercules.allegheny.edu. This will allow you to send files between your computer and your student account. You will be prompted for your user ID and password when you use FTP.

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