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Today is Saturday, November 21, 2009

Home > GatorNet > GatorNet Frequently Asked Questions (FAQ)

This list of Frequently Asked Questions is provided to help students who may have additional questions that are not answered in other pages.

  1. What is GatorNet?
  2. What will I need to connect to GatorNet?
  3. What will I need to purchase if I already own a computer?
  4. How do I connect to GatorNet from my room?
  5. Will I need a modem?
  6. What if I live off campus?
  7. What if I do not have a computer?
  8. What about other hardware and software?
  9. Can I connect to GatorNet if I own a Macintosh computer?
  10. Can I purchase a computer through Allegheny College?
  11. What are the student's responsibilities?
  12. GatorNet contact Information.

What is GatorNet?

In 1998 the residence halls were wired allowing the students to connect directly to the college network and the Internet from their rooms via high-speed Ethernet connections. Two years later the college owned houses were wired. Students connecting to GatorNet will have access to the World Wide Web (WWW), email, Sakai, and FTP.

What will I need to connect to GatorNet?

Students wishing to connect to GatorNet must have a personal computer with an Ethernet network card installed. Intel based computers running Microsoft Windows 2000/XP/Vista and Mac OS 10 or later are supported. Other computer types can be used but are not supported by the GatorNet office. The computer must meet an established set of minimum hardware, software, and ethernet card requirements to connect to GatorNet. Remember these are minimum requirements:
  • Any computer capable of running Windows 2000/XP/Vista or Mac OS 10 or later
  • 80 GB hard drive (recommended size)
  • 10/100 BaseT Ethernet network card (RJ-45)
  • RJ-45 network patch cable (straight through type)

What will I need to purchase if already own a computer?

In addition to needing a computer that meets the established GatorNet requirements (see above), you will also need a Microsoft Windows supported Ethernet network card and an RJ-45 network patch cable (straight through type) to connect to the network. Network patch cables and Ethernet network cards are available for purchase on campus from a local vendor. Note: All Allegheny owned houses have wireless access, computers will need to have a wireless adapter in order to connect to the network.

How do I connect to GatorNet from my room?

This GatorNet web site offers information and guidance on setting up a computer for connection to GatorNet. Printed documentation is also available at the Help Desk (111 Murray Hall). The basic steps are:
  1. Your computer must meet the requirements listed above and include an Ethernet network card and network patch cable.
  2. Your Ethernet network card must be installed with the appropriate drivers and the TCP/IP protocol. Information is available on the GatorNet web site or in the printed handouts available from the Help Desk, 111 Murray Hall.
  3. Locate your data jack in your room and plug one end of the network patch cable into the Ethernet network card in your computer and the other end into the DATA jack on the wall.
  4. Run your web browser (Microsoft Internet Explorer and Netscape Navigator are examples) and you will see the Residence Hall Network (GatorNet) Online Registration Page. If the page does not come up, try shutting down your computer, waiting 30 seconds, turning it back on and trying the web browser again. Type in the main Allegheny web address -http://www.allegheny.edu. The on-line registration page should open. Now complete the information and you will be granted network access witin 5 minutes after successful submission. If you still do not get the Residence Hall Network (GatorNet) Online Registration Page contact the Help Desk at 332-2755 for additional help.
  5. When the registration comes up, enter the requested information in the fields on the page.
  6. Read and agree to the Allegheny College Computing Policies, the Copyright and File Sharing Warning and the Antivirus Software Terms and Conditions and then click on the Submit button.
  7. If you entered your information correctly you will be told that you have successfully registered. You will be asked to click on OK to review the Antivirus requirement. Save this page and come back to it after you restart your computer. If you did not receive the registration confirmation then contact the Help Desk at 332-2755 for additional help.
  8. After you restart your computer you will have access to GatorNet within five (5) minutes. Contact the Help Desk at 332-2755 if you have any problems.

You are encouraged to configure your own computer by following the available setup guides. During freshman move-in, Computer Assistants (CAs) will be available to assist students having difficulty in making the connection if the need arises. During the semester either call Computing Services (x2755) or bring the computer to Murray hall for help.

Will I need a modem?

NO GatorNet connections are direct Ethernet connections. These ethernet connections offer greater connection speeds than modems.
Residence Hall connections are all wired connections. You will need to connect your computer to the network wall jack using a network cable. Wireless access is only available in the Residence hall lounges.
What if I live off campus?

Students living off campus will need to make arrangements with a local ISP for Internet access. This does not apply to students living in college owned houses. Local Internet Service Providers (ISPs), such as Windstream or Armstrong can provide Internet services. This service is supported by the ISP, not Allegheny College.
What if I do not have a computer?

There are a number of public computer labs located around the Allegheny campus. Students can print via the lab printers and save their work to USB drives or via FTP to the Allegheny FTP server. The public labs in various building around campus, see the lab location map.

What about other hardware and software?

Most current PCs can successfully be connected to GatorNet. We will make an effort to assist students but cannot guarantee that all computer models will be able to use this service.

Allegheny College requires Trend Micro ant-virus for students who want to connect to our network and provides it at no charge to these students. We recommend FTP software such as CoreFTP and for email we recommend Eudora. We also recommend Microsoft Office products to be compatible with the public labs and other academic offices.

Can I connect to GatorNet if I own a Macintosh computer?

Yes, you can still connect to GatorNet if you have a Macintosh computer. However, we only provide "limited support" for Macintosh computers. A general Macintosh setup guide is available on this web site and a basic information handout is available from the Help Desk. "Limited support" means we will do what we can to get the Macintosh computer connected but will only spend a reasonable amount of time to do this.

Can I purchase a computer through Allegheny College?

Allegheny College does not sell computers instead we work with a local vendor for personal computer sales and service. Information regrading purchasing options is mailed to new students in the first orientation mailing sent in mid May. This same information is maintained online at http://computing.allegheny.edu/laptops/

What are the student's responsibilities?

  1. You must read the Allegheny College Computing Policies for using GatorNet. You are held responsible for any misuse described in the policy.
  2. You must purchase and/or supply ALL hardware, including ethernet cards and network patch cables that enable a connection to GatorNet. Ethernet network cards and network patch cables can be purchased from Computer Showcase (see above).
  3. Follow the configuration procedures that are on this web site (printed handouts are available from the Help Desk).
  4. It is your responsibility to ensure the computer is in proper operating condition BEFORE seeking assistance from the Help Desk. Computer repair services are available at special rates to students from a local certified vendor, located on campus at 108 Murray Hall.
GatorNet Contact Information:

GatorNet is administered and maintained by Technical and Network Services (TNS). Inquiries concerning GatorNet should be directed to the following:

GatorNet Web Site: http://help.allegheny.edu/gatornet
Email Address: computing@allegheny.edu
Help Desk: 111 Murray Hall, (814) 332-2755